CAREER OPPORTUNITIES

We have a relatively low staff turnover here at Pyranha as we all rather like our jobs, however from time to time we need to add fresh talent and skills to the team. We will consider all applications, but being a paddler will always stand you in good stead, providing you have the necessary qualifications, skills or experience required for the position.

Despatch Manager

We are looking for a confident, decisive, and highly organised individual to lead our despatch team, coordinating the distribution of our market-leading canoes and kayaks across the UK, Europe, and beyond.

This is a fast-paced role requiring someone who can manage competing demands, make clear decisions under pressure, and take ownership of delivery outcomes. The successful candidate will be responsible for setting priorities, communicating them effectively, and ensuring they are followed through—maintaining operational efficiency even when plans are challenged.

Salary: £28.5k to £32k pa, depending on experience.
Hours: Full-Time, 40 hours per week.
Location: Runcorn, England - with travel as relevant to the role.

Key Responsibilities

Lead and manage the despatch team, ensuring appropriate staffing levels to meet delivery and collection schedules, including coordination of part-time staff and cross-departmental support where required.
Plan, prioritise, and oversee daily despatch operations, balancing multiple and often conflicting demands to ensure deadlines and commitments are consistently met.
Act as the central point of coordination between internal teams, ensuring clarity on priorities and maintaining focus on agreed plans.
Liaise with carriers to obtain accurate and timely quotations, negotiate where appropriate, and book collections.
Ensure compliance with all relevant transport and safety regulations, including driver hours, tachograph use, and vehicle checks.
Monitor performance and identify opportunities to improve efficiency, cost control, and service levels within the despatch operation.
Resolve operational challenges proactively, maintaining momentum and delivery standards in a dynamic working environment.

Essential Skills & Experience

Excellent organisational and time management skills, with the ability to prioritise effectively in a high-pressure environment.
Strong decision-making capability, with the confidence to set direction and maintain it when faced with competing internal demands.
Clear and assertive communication skills, with the ability to manage expectations across teams and stakeholders.
High level of proficiency with data management tools, including Google Sheets and Microsoft Excel.
Strong problem-solving ability and a proactive, solutions-focused mindset.

Desirable Skills & Experience

FLT Licence
C1+E Driving Licence
Experience within the haulage or logistics industry
Knowledge and practical experience of tachograph use and compliance
Experience managing small teams in an operational or logistics environment

Please email your CV & Covering Letter to:
careers@pyranha.com

Job Vacancy at Pyranha (Go Kayaking Retail Stores)

Established in 1971 and part of the Pyranha / P&H / Venture family, Go Kayaking is a specialist retailer of paddlesports craft and equipment, with waterside locations in Llangollen and Runcorn where you’ll find a range of trusted brands in stock, covering a broad spectrum of disciplines including Canoeing, Whitewater Kayaking, Stand Up Paddleboarding (SUP), Sea Kayaking, Sit-on-Tops, and Packrafting.

Our staff are all passionate paddlers, who love to share their knowledge and experience, and whose primary focus is on offering expert advice and a comprehensive service to paddlers of all types, abilities, and experience levels, ensuring they have the right gear to meet their needs and ambitions – if that sounds like you, and you’re looking for a door into the paddlesports industry, read on.

North Wales Shop Manager

We need an individual who is comfortable and confident in handling enquiries and offering advice whether it be face-to-face, via telephone, by email, or through any of Go Kayaking’s other online channels. The ideal candidate would have a strong baseline knowledge across a range of paddlesports and be pro-active and reliable, with a commitment to delivering exceptional customer service.

Hours: The role is a full-time position; a total of 40 working hours split across 5 days a week, including weekends. The rota will be set 1 month in advance.

Location: The role will primarily be based at our Llangollen store, with occasional days at events or our store in Runcorn.

Responsibilities:

Offering a high level of service and advice in response to customer enquiries submitted via Email, Phone, Social Media, and Live Chat.
Providing an excellent in-store experience for customers, including maintaining product displays, and offering product walkthroughs and demos.
Ensuring all demo craft and equipment are well serviced and bookings are managed accurately.
Processing and managing orders, including advising on stock availability/lead times and picking/packing/despatching web and phone orders.
Stock management, including booking in deliveries, organising the stock room, and regularly making transfers between stores.

Essential:

Experience across a range of paddlesports disciplines.
Strong written and verbal communication skills.
Proficient in the use of computers and systems.
Self-motivated organisation.
Full, Clean UK Driving Licence

Desirable:

Photography
Van Driving Experience
Social Media Marketing
DIY

Salary: £26.5k to £30k pa, depending on experience.

Benefits:

Staff loan boat.
Huge discounts on craft and equipment from a range of paddle sport and outdoor brands.
28 days holiday including bank holidays.
Bike to work scheme.

Progression:

You will be joining the small team of enthusiasts behind Pyranha, P&H, Venture, and NRS Europe – the benefits, opportunities, and potential for progression are therefore broad, but once you have a firm grasp on the above role, your immediate horizon could see you exploring an expanded role including the potential for sales, marketing, web design, system management, product testing, and/or events work.

All relevant training will be provided including product training, customer service training, and POS system training.

Start Date: ASAP.

Please email your CV & Covering Letter to:
careers@pyranha.com