CAREER OPPORTUNITIES
We have a relatively low staff
turnover here at Pyranha as we all rather like our jobs, however from
time to time we need to add fresh talent and skills to the team. We will
consider all applications, but being a paddler will always stand you in
good stead, providing you have the necessary qualifications, skills or
experience required for the position.
Job Vacancy at Go Kayaking
Established in 1971 and part of the Pyranha / P&H / Venture family, Go Kayaking is a specialist retailer of paddlesports craft and equipment, with waterside locations in Llangollen and Runcorn, where you’ll find a range of trusted brands in stock, covering a broad spectrum of disciplines including Canoeing, Whitewater Kayaking, Stand Up Paddleboarding (SUP), Sea Kayaking, Sit-on-Tops, and Packrafting.
Our staff are all passionate paddlers, who love to share their knowledge and experience, and whose primary focus is on offering expert advice and a comprehensive service to paddlers of all types, abilities, and experience levels, ensuring they have the right gear to meet their needs and ambitions – if that sounds like you, and you’re looking for a door into the paddlesports industry, read on.
Paddlesports Product Specialist
Date posted: 16/5/2025
We need an individual who is comfortable and confident in handling enquiries and offering advice whether it be face-to-face, via telephone, by email, or through any of Go Kayaking's other online channels. The ideal candidate would have strong baseline knowledge across a range of paddlesports, and be pro-active and reliable with a commitment to delivering exceptional customer service.
Hours: The role is a full time position; a total of 40 working hours split across 5 days a week, with a minimum of 2 weekends per month. The rota will be set 1 month in advance.
Location: The role will be split evenly between our Runcorn and Llangollen stores.
Responsibilities:
- Offering a high level of service and advice in response to customer enquiries submitted via Email, Phone, Social Media, and Live Chat.
- Providing an excellent in-store experience for customers, including maintaining product displays, and offering product walkthroughs and demos.
- Ensuring all demo craft and equipment are well serviced and bookings are managed accurately.
- Processing and managing orders, including advising on stock availability/lead times and picking/packing/despatching web and phone orders.
- Stock management, including booking in deliveries, organising the stock room, and regularly making transfers between stores.
Essential:
- Experience across a range of paddlesports disciplines.
- Strong written and verbal communication skills.
- Proficient in the use of computers and systems.
- Self-motivated organisation.
- Full, Clean UK Driving Licence
Desirable:
- Photography
- Van Driving Experience
- Social Media Marketing
- DIY
Benefits:
- Competitive salary, dependant on experience.
- Staff loan boat.
- Up to 50% discount on craft and equipment.
- 28 days holiday including bank holidays.
- Bike to work scheme.
Progression:
You will be joining the small team of enthusiasts behind Pyranha, P&H, Venture, and NRS Europe - the benefits, opportunities, and potential for progression are therefore broad, but once you have a firm grasp on the above role, your immediate horizon could see you exploring an expanded role including the potential for marketing, web design, system management, product testing, and/or events work.
All relevant training will be provided including product training, customer service training, and POS system training.
Our intended start date for the role is asap.
Please email your CV & Covering Letter to:
careers@pyranha.com
Closing date: Monday 16th June 2025